Free shipping for order amount exceeding $30
1. How soon will my order be shipped after placing it?
Our processing time is 2–5 days, depending on factory stock levels. Generally, we do our best to ship orders as quickly as possible.
2. Which carriers do you use to ship my package?
We typically ship via air freight using JUXI EXPRESS, Take Send, Yunexpress or China Post.
3. Which countries do you ship to?
We ship worldwide, with a strong focus on:
North America: United States, Canada
Europe: United Kingdom, and all European Union member states
Asia-Pacific: Australia, Japan, South Korea, and Southeast Asian countries
…and many more destinations across the globe.
4. How long will it take to receive my package after it’s shipped?
Delivery usually takes 7–15 business days.
The delivery process involves the following steps: domestic transportation within China → export customs clearance → international air freight → import customs clearance → handover to the local carrier in the destination country → last-mile delivery within the destination country.
However, the actual transit time may be affected by factors such as severe weather, peak shopping seasons, and customs clearance efficiency.
5. How can I check my order or package tracking information?
You can log in to your account (click here to log in) and use the "View your order history" feature to check your order and shipping status.
Alternatively, you can track your package by entering the tracking number on the following website: https://www.17track.net/en
Important reminder: Please make sure you have selected your country on the Quick Checkout page and provided the correct shipping address and contact information.